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Jen UX Designer

Insights

From High Fashion to High Fidelity —  My first 4 weeks at Elephants Can Dance.

Making a career switch can be a daunting task. After spending over a decade establishing myself in a notoriously competitive industry, I decided to pivot and move from fashion design to UX/UI design.

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hyper personalisation image

Insights

Hyper personalisation

As a Chief Marketing Officer, you're always looking for ways to reach your target audience more effectively and efficiently. One of the most powerful tools at your disposal is hyper personalisation. B

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customer journey map image

Insights

Why you need Customer Journey Mapping

UX design is all about creating an effortless and enjoyable experience for the user. One of the most essential tools for achieving this is customer journey mapping. In this article, we’ll explore wh

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Designing for accessibility

Insights

Accessibility in UX

Accessibility in user experience (UX) design is of paramount importance, as it ensures that everyone, regardless of their abilities, can use and benefit from a product or service. As a UX designer, it

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Thinking beyond websites or apps

Insights

Thinking beyond websites or apps. It’s all about CX journeys

If you're still thinking, “we need a website” or “we need an app” - unfortunately, you're thinking in the past. Digital experiences are no longer isolated. They are part of the customer journe

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Design Systems

Insights

Design Systems - why your company needs one. Now.

I think we need to have a little talk about what a design system is. Recently, an increasing number of agencies and companies have been setting up digital style-guides or hosting design components and

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UX Trends

Insights

The Future of UX: 6 must-watch trends in 2023

Ladies and gentlemen, let me tell you, the future of UX design is like a wild west show. It's exciting, unpredictable, and filled with all sorts of characters, good and bad. But just like in a wild we

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Drupal9

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5 Reasons why you should upgrade to Drupal 9

Drupal is an enterprise grade, open-source, web content management platform that powers the digital experiences of some the world’s most recognisable brands. Drupal 9 was launched in June 2020 an

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Digital Experience

Insights

Personalisation of the Digital Experience

We’re all aware of personalisation in marketing — think about how those emails you keep getting from a website you visited a few months ago are all eager to address you by your first name at every

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Salesforce Marketing Cloud

Insights

5 Benefits to Using Salesforce Marketing Cloud

Salesforce Marketing Cloud is a digital marketing platform that brings together a variety of tools and solutions, covering everything from email marketing and social media marketing, to mobile marketi

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UX Led Agency

Insights

4 Benefits of Working With a UX-Led Digital Agency

There’s a lot more to high-quality UX and digital design than simply building a pretty website. In fact, there are lots of pretty websites with terrible UX. To do it well, you need a lot of re

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Human Centred Design

Insights

What Is Human-Centred Design?

Ever come across a website that was too clever for its own good? One where the process of navigating around was unnecessarily complicated and frustrating? Or an app that’s too slow, or confusing, or

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Salesforce

Insights

5 Einstein Salesforce Marketing Cloud Trends for 2021

Einstein (AI) in Marketing CloudAI Marketing Technology is growing rapidly and many early adopters are leveraging the latest Einstein suite of capabilities in Marketing Cloud such as predictive scorin

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Analytics and data

Insights

Top 3 trends in Data for 2021

2020 has potentially thrown more curveballs to businesses than any other year in the digital age; and as a result, many are looking to data and analytics for guidance and efficiency. With so many topi

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Salesforce

Technology

Salesforce Marketing Cloud

Make the most out of your customer experiences and deliver one to one omnichannel and personalised journeys.Optimise your digital performance and communication with sales marketing automation and int

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cookie monster tile

Insights

The Cookie Apocalypse

First, they said cookies were only a “sometimes food” and now there is a cookie apocalypse?!? The Cookie Monster is definitely going to flip his lid. The truth is that there are some very la

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ECD team discussing a brief

Insights

4 Highlights from my first year as a UX/UI Designer at Elephants Can Dance!

It’s now been a year since I joined the team at Elephants Can Dance as a UX/UI intern and I can honestly say that the experience has helped me grow and learn in ways that studying at university neve

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Developer working on drupal CMS

Insights

Why you should consider Drupal to run your digital experiences

With an ever-evolving digital landscape, businesses cannot afford to look at their go-to-market channels in isolation. An holistic approach needs to be considered to mirror consumer behaviour. 

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Tigerair Website on mobile image

Insights

Elephants Can Dance helps Tigerair reinvent the digital travel experience

It’s not often you’re presented with the opportunity to re-define how an industry engages their customers through digital channels. But that is exactly what Tigerair wanted to do with the re-desig

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Mobile Device laying flat on a table

Insights

What are Progressive Web Apps?

Progressive Web Apps (PWA's) are websites that have native app characteristics. What do you mean by “characteristics”? I hear you asking, well luckily you asked the only Google certified PWA agenc

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Analytics measuring the performance of user journeys

Insights

How to track the performance of user journeys with analytics

At Elephants Can Dance we believe in creating rewarding, effective and frictionless customer journeys based on user research and data. But how do you know if these journeys are actually working for yo

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Customer Experience (CX) mapping and planning

Insights

5 things to consider when developing great mobile experiences

The mobile device has become an essential part of everyday customer lives. A recent IAB Australia report suggests 86 per cent of people aged 14 and above own a smartphone in Australia, with 14.5 milli

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Ecommerce website design mock ups on mobile devices

Insights

Making a great first, second and lasting impression.. with design

Converting website visitors to loyal customers is no easy feat and there are many factors that come into play. Making a good first impression is one of them.Humans react to first impressions almost in

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Team planning to build a website

Insights

How to deliver a website that works for your business

A structured approach to delivering enterprise level website experiences that have a positive return on investmentBuilding a web presence is not just a process that get’s you a great looking website

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Maslow’s Hierarchy of needs writing in a notebook

Insights

Leveraging Maslow’s Hierarchy of needs to drive your Customer Experience

Nowadays a good looking website isn’t enough to separate you from your competitors. Customers expect a refined user journey across all their devices when interacting with a business online.Taking a

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Two laptops showing some data graphs

Insights

How to create a Data Strategy for your business

Do you have a data strategy in place? Is it part of your digital transformation journey?At Elephants Can Dance we believe having a detailed data strategy is an essential part of any digital transforma

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A user journey on paper

Insights

How to deliver a great Customer Experience (CX)

We live in a world where our customer’s expectations are higher than ever. With the likes of Netflix, Uber, AirBnB and Tesla driving up these expectations. We demand more from brands than just havin

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