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Our services.

UX & CX

UX is not ‘one size fits all’.
Each project has it’s own specific needs.
We therefore tailor our approach based on our client’s individual requirements. We use a variety of methods to get to know your customers, what they are thinking and feeling across every touchpoint. 

The result is a user experience that is valuable for the business and rewarding for users.

 

Some other methods

  • Discovery Workshops
  • Customer Journey Mapping
  • UX Research
  • Rapid Prototyping and User Testing
  • Persona Development
  • Conversion Mapping
  • Journey Performance Monitoring

Design

Decoupling the user interface from technology allows us to develop beautiful and engaging experiences for a variety of devices across desktop, mobile and emerging technologies.

Our design team are experts in crafting experiences that are intuitive, rewarding and valuable to the business and the user.

Our Design Services

  • Experience Design (XD)
  • Human Centred Design (HCD)
  • Wire-Framing
  • Design Testing

Technology

Our substantial technical capability is focused on the delivery of data driven digital solutions.  We partner with very specific martech software providers and ensure those platforms are leveraged appropriately and deliver significant ROI.

We’re committed to helping our clients maximise their return on investment by making educated choices.

Techonologies We Work With

  • Drupal / Acquia
  • Tealium
  • Tableau
  • Amazon Web Services (AWS)
  • Google AMP
  • Sitecore
  • Azure

Data & Analytics

If we can design customer journeys and conversion funnels, we should be able to measure their performance and improve them over time.  We care about customer success and about delivering measurable results.  

Once we have customer journeys that are working effectively, we look for data to amplify the results, whether through data science, machine learning or predictive modelling.

Our Data and Analytics Services

  • Customer Data Platforms (CDP)
  • Data Visualisation
  • Digital Performance Reporting
  • Tag Management
  • Predictive Modelling
  • Machine Learning

Technical Development

We leverage the latest technologies to create enterprise level platforms including large, sophisticated corporate websites and mobile applications.  These platforms allow your business to deliver personalised customer experiences, capture customer data or leverage the data that is stored within your internal systems.

Our Technical Services

  • Solution Architecting
  • Web and App Development
  • Content Management Systems
  • Progressive Web Applications
  • Dev Op’s

Strategy and Consulting

Our strategy and consulting team help clients establish their digital vision.  We then partner with them to implement clearly articulated roadmaps.  Our extensive experience and passion for what we do means delivering sophisticated digital solutions, which may seem complex and overwhelming can, on the contrary, be financially successful, hugely rewarding and actually enjoyable!

Our approach leverages pre-defined frameworks and processes that have been refined over time to allow for efficient delivery of solutions that work for you and your audience.

Our Strategy and Consulting Services

  • Digital Strategy
  • Digital Transformation
  • Data Driven Communications
  • Conversion Rate Optimisation (CRO)
  • Technical Strategy